I was really pleasantly surprised and really enjoyed my stay. The location is brilliant and the room was great. Comfortable bed, clean bathroom and really friendly accommodating staff. My only improvement would be to remove or replace the carpet in the room as it didn't feel the cleanest, but it didn't affect our stay.

Muito boa experiência. Próximo ao Rio Aar em Lucerna. Gerente muito simpático.

Trato genial y muy buen servicio. Repetiría sin duda

Wirklich super nett das Personal.Meine Tochter hat dort etwas vergessen, es wurde aufgehoben und sogar nach Hause gesandt.Vielen Dank an das Team super nett:)

Very friendly staff and a warm welcome. Cosy rooms and a beautiful backyard terrasse with a pool what also allows to use it when you don't stay at the hotel. Thank you Lars&Rahel we are definitely coming back

Fantastic city hotel: great location, excellent value!

Hôtel très bien situé, proche de la gare et du centre historique. Chambres spacieuses avec superbe terrasse ( nous avons été surclassés) et belle salle de bain. Dommage qu'une des chambres sente la cigarette. Personnel très aimable et accommodant.

Super Aufenthalt haben uns sehr wohlgefühlt. Kommen sehr gerne wieder!

Fantastic hotel and worth the price. Rooms are super nice, clean, and quiet. Check-in was easy. One block from the water. Next to many restaurants and shops. Pool was refreshing. Highly recommended.

Got a free upgrade to a bigger room. My family and I had an amazing night staying over! Thank you for your services.

Room quite small tho but anyhow quite cosy.

Bien ubicado a 8 minutos andando de la estación de trenes. Prácticamente todo lo tienes a pocos minutos pues la ciudad es pequeña.El hotel es antiguo pero está limpio.La habitación que usamos en la 5a planta estaba algo caldeada cuando llegamos pues hacía calor afuera. Hay ventiladores y por la noche refrescó mucho el clima sin necesidad de aire acondicionado (que tampoco tiene).Lo malo de tener las ventanas abiertas es que había mosquitos. No muchos.Lo peor de la habitación no era el reducido espacio,sino lo incómodo de la cama y las almohadas.Para una noche no está mal.

Bom: localização (15 min da estação, 2min da beira rio, 5 min do supermercado COOP), dimensão do quarto, piscina e jacuzzi.Mau: estilo antigo a precisar de renovação no interior (quarto e receção), insonorização entre quartos deficiente e inexistência de pequeno almoço.

Location is perfect and service is goodThe pillows and bed are not the most comfortableIt is not obvious how to turn on light

Stayed just for one night.Not flexible to the needs of the guests in the hotel.

Peccato non servano la colazione...

L’albergo è in pieno centro, ma le camere sono troppo piccole, soffitti bassi e moquette non pulitissima

Well situated and with friendly staff, this hotel is let down by its poor value, unreasonable fees (10chf to store a bag? Get real), and lack of amenities (the summer pool really is a summer pool, you’re not allowed to even look at it if it isn’t summer).

離Luzern火車站约步行20分鐘，近卡貝爾木橋，都算方便，房不太大，無早餐，有小泳池，樓下多餐廳

This hotel is good for what it is, it met our expectations for a 3* hotel. The staff were friendly. We were given a tourist brochure and a voucher for public transport/museums etc. We were pleased with the pool and jacuzzi.However, above the bed near the fan there was a device that we couldn’t identify. It looked like a smoke alarm of some sort but was not flashing (unlike the other in the room). It can be seen in the photos of the rooms on the website. It left us feeling uneasy due to its location and appearance, but we weren’t able to confirm whether it was suspicious or not.

Great location and, for Switzerland, not so expensive. The rooms are comfortable. Check-out at 10 a.m.?!? A hotel stay is for enjoyment and pleasure, not for stress and aggravation. The pool/jacuzzi doesn’t open until 10 either. Looks like an inflatable gig in someone’s backyard.